Reporting, Metrics & Accountability

Our patient recruitment strategies are backed by hundreds of programs, reporting and metrics. Read more...

The Leaders in Global Patient Recruitment

Only CSSi is the authority on global patient recruitment. Across all demographics, and all therapeutic areas. Read more...

Local Enrollment Specialists™

CSSi Local Enrollment SpecialistsTM increase performance at the site, making an impact for the entire program. Read more...

Mission and Vision


The mission of CSSi is to provide innovative patient enrollment and retention planning and performance designed to exceed our client's expectations. We achieve this mission by addressing the key factors in a successful patient recruitment campaign: the right strategy for the protocol and the right tools to complete enrollment on time and on budget.



CSSi is an advocate of patients receiving the highest quality of medical care while enrolled in a clinical trial. Our goal is to help our clients conduct efficient and quality clinical trials while reducing enrollment timelines and cost by delivering strategic solutions that utilize our expertise in developing site-specific patient recruitment plans.

Top 10 Benefits of Participating in a Clinical Study


You’ve seen the list before: the benefits of participating in a clinical trial (here’s what the NIH has to say about it - ClinicalTrials.gov - Benefits and Risks of Clinical Trials). But potential patients seldom seek out links and lists. For those patients, enrollment encompasses a mix of both rational and emotional reasons.

A recent national opinion poll commissioned by Research America shows that more than two-thirds of adult Americans would consider participating in a clinical trial if it was recommended by a doctor or other health care professional. Yet, only 16% of those polled say that they or family members have ever participated in a clinical trial (view the study here. That’s a lot of untapped potential for patient recruitment. Unfortunately, many people remain hesitant about clinical trial participation.

In an ever-continuing effort to promote patient recruitment and retention, CSSi offers the following…

Top 10 Benefits of Participating in a Clinical Study:

  1. Become an everyday hero! Seize the opportunity to help people suffering from medical conditions.
  2. Gain access to investigational treatments before they become widely available
  3. Jump at the opportunity to play a role in the discovery of treatments, cures, and preventions for certain diseases or medical conditions.
  4. Play a more active role in your own healthcare.
  5. Gain access to free physical examinations and diagnostic tests related to the clinical study.
  6. Possibly reap potential compensation for time and travel related to the clinical study.
  7. Change the negative perceptions of clinical trials – you won’t be a “guinea pig” or a “lab rat” (From Guinea Pigs to Contributor to the World’s Health: Changing the Negative Perception of Clinical Research).
  8. Create the opportunity to pass on the experience to friends, family, colleagues, and others, increasing their willingness to join a future clinical trial.
  9. Become a “contributor to the world’s health” and the advancement of medical knowledge and lifesaving research.
  10. Contribute to better education and better understanding of clinical research which will lead to greater awareness and participation, further fighting the negative perceptions of clinical trials.

Patient awareness about these benefits is important to patient recruitment and retention. At CSSi, our Community Awareness Program™ (CAP) assists sites to promote studies at the local level to the target population(s). Our Local Enrollment Specialists ™ (LES) drive the CAP efforts with each site, creating “noise” about trials around the site. Let us help you make “noise” for your next study. Call CSSi to discuss the most appropriate areas and methods for reaching your target patients within their community.



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We're always on top of industry news, current trends and the always evolving clinical research landscape. Stay up-to-date with the latest observations, news and updates from the CSSi patient recruitment experts.

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Patient Recruitment Expert CSSi to Be Featured at Upcoming Industry Events – Arena’s Outsourcing in Clinical Trials New England Conference and the SCRS Site Solutions Summit

October 1, 2014

Glen Burnie, MD—CSSi (www.CSSiEnroll.com), the leader in patient recruitment solutions for the clinical research industry, is pleased to announce its participation in two upcoming industry conferences during the month of October.  President Chris Trizna will be a featured speaker during the annual Outsourcing in Clinical Trials New England conference sponsored by Arena International. CSSi will also be participating in the annual Site Solutions Summit sponsored by the Society for Clinical Research Sites (SCRS). As a Global Impact Partner of the SCRS, CSSi will be hosting a Master Workshop, leading roundtable discussions as well as providing patient recruitment and enrollment solutions advice in the exhibit hall.

  •    It was a long journey, and we are all delighted at the successful outcome. We appreciate the support [the CSS] team provided along the way. Hopefully, we can work together again in the future.

  •    You have made our advertising so much easier and taken time off my plate, which is always appreciated. We look forward to a prosperous relationship ahead!

    -Investigative Site
  •    …greatly appreciate your help throughout the year. You have taken a significant burden off my shoulders over the past several years.

    -Investigative Site
  •    I cannot begin to express my appreciation for a job well done and the continued efforts you place to ensure that this study was a success! Our candor and transparency has been refreshing and I am fortunate to have partnered with such a great group of patient recruitment and retention experts! You are wonderful!

    -Top 10 CRO
  •     I wanted to take a moment and say thank you for continuing to do a great job and meeting our expectations. I could not be more pleased with the teamwork and efficiency in which you both approach (our) study!

    Top 10 CRO
  •    To begin with, please let yourteam know that everyone is doing a FANTASTIC job with compiling the information for this difficult study.

    -Top 10 CRO
  •    I would not hesitate to use CSS again! Your team has been an absolute pleasure to work with and I consider us friends as well. If you are ever in the Raleigh area, please let me know.

  •    We had the phones ringing off the hook for a few days, and we ended with approximately 60 individuals who sounded like viable screeners from the contact list. They are spread out over the next six weeks. Up to this time we have only screened about 30 others (before campaign) had 16 that were cultured and four successfully enrolled, so we are running about 11% from screen appointment to successfully enrolled! By the way, overall this is the best ad response we have ever had!

    -Dermatology Investigator
  •    If this sounds like a "paid advertisement" for CSS, it's not. I just can't say enough good things about how they have helped us grow as a site by putting our name out there in a very professional way. To me it only makes sense to use CSS or a company like them (I just think they are the best one). We are in the business of research, not advertising. Let the experts in advertising handle that job for your site and put your energy into doing what you do best…research.

    -Multi-specialty Investigative Site
  •    It is a PLEASURE working with the CSS team! I could not be more pleased with the progress thus far and feel that the communication and team oriented approach is EXACTLY what we are looking for.

    -Top 10 CRO

Offices and Locations

  • US Address:
    6958 Aviation Blvd
    Suite H
    Glen Burnie, MD 21061
    UK Address:
    20-22 Bedford Row
    WC1R 4JS
    India Address:
    Plot No. 32-34 & 39-41
    FlatNo.504&506, 4thFloor,
    KTC Illumination,