Reporting, Metrics & Accountability

Our patient recruitment strategies are backed by hundreds of programs, reporting and metrics. Read more...

The Leaders in Global Patient Recruitment

Only CSSi is the authority on global patient recruitment. Across all demographics, and all therapeutic areas. Read more...

Local Enrollment Specialists™

CSSi Local Enrollment SpecialistsTM increase performance at the site, making an impact for the entire program. Read more...

Mission and Vision


The mission of CSSi is to provide innovative patient enrollment and retention planning and performance designed to exceed our client's expectations. We achieve this mission by addressing the key factors in a successful patient recruitment campaign: the right strategy for the protocol and the right tools to complete enrollment on time and on budget.



CSSi is an advocate of patients receiving the highest quality of medical care while enrolled in a clinical trial. Our goal is to help our clients conduct efficient and quality clinical trials while reducing enrollment timelines and cost by delivering strategic solutions that utilize our expertise in developing site-specific patient recruitment plans.

Breaking Through the Political Clutter – Media Planning for Patient Recruitment

Breaking Through the Political Clutter – Media Planning for Patient Recruitment


Media Life Magazine recently reported that this election cycle might be the first time that total political ad spending will decline from election to election. Right now, political ad spending is off to a slower start than past election cycles. Still, it’s important to consider that it’s still early in the campaign season to be making forecasts on political ad spending and how much it will impact media campaigns for 3Q patient recruitment.

The old saw that all politics is local is never more evident than in a midterm election year. How the political landscape impacts local television and radio rates and inventory will depend heavily on individual markets and how heated some state primaries might be ahead of the general election. 

While it’s impossible to completely schedule your clinical trials around political windows, CSSi can help evaluate the most cost-effective media to reach your target audience. We know that high rates and tight inventory have the potential to derail a study’s media plan, so we use foresight, insight, and hindsight from previous studies to evaluate the pros and cons of radio vs. television, print options, and even direct mail.

In fact, this past spring, the CSSi media team ran into a sold-out radio inventory situation in Houston, ahead of that state’s primary. By working closely with the stations, we devised a successful flight that took advantage of alternative dates at lower rates. The CSSi alternative plan still delivered strategic advertising support to the site during the critical recruitment period.  We weighed ratings and rates among all the high-ranked stations to find the most-targeted audience delivery.

This CSSi strategic approach to media ensures that your enrollment message is seen by the audience you seek. And we do this for every site and every budget.

The CSSi media team will go to great lengths to ensure that your enrollment goals are met, in a political year or anytime.  Give us a call to discuss.

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CSSi’s Continued Growth and Global Patient Recruitment Expansion Brings Talented New Hires

September 24, 2014

Glen Burnie, MD—CSSi (www.CSSiEnroll.com), the leader in patient recruitment solutions for the clinical research industry, is pleased to announce the recent appointment of two new hires, adding significant value and expertise to its offerings. CSSi has named Greg Fleming as Director of Business Development and Gemma Groppi as Senior Global Project Manager.  Greg will be based on the West Coast working out of CSSi’s San Francisco office while Gemma will be based their UK office in London.

  •    It was a long journey, and we are all delighted at the successful outcome. We appreciate the support [the CSS] team provided along the way. Hopefully, we can work together again in the future.

  •    You have made our advertising so much easier and taken time off my plate, which is always appreciated. We look forward to a prosperous relationship ahead!

    -Investigative Site
  •    …greatly appreciate your help throughout the year. You have taken a significant burden off my shoulders over the past several years.

    -Investigative Site
  •    I cannot begin to express my appreciation for a job well done and the continued efforts you place to ensure that this study was a success! Our candor and transparency has been refreshing and I am fortunate to have partnered with such a great group of patient recruitment and retention experts! You are wonderful!

    -Top 10 CRO
  •     I wanted to take a moment and say thank you for continuing to do a great job and meeting our expectations. I could not be more pleased with the teamwork and efficiency in which you both approach (our) study!

    Top 10 CRO
  •    To begin with, please let yourteam know that everyone is doing a FANTASTIC job with compiling the information for this difficult study.

    -Top 10 CRO
  •    I would not hesitate to use CSS again! Your team has been an absolute pleasure to work with and I consider us friends as well. If you are ever in the Raleigh area, please let me know.

  •    We had the phones ringing off the hook for a few days, and we ended with approximately 60 individuals who sounded like viable screeners from the contact list. They are spread out over the next six weeks. Up to this time we have only screened about 30 others (before campaign) had 16 that were cultured and four successfully enrolled, so we are running about 11% from screen appointment to successfully enrolled! By the way, overall this is the best ad response we have ever had!

    -Dermatology Investigator
  •    If this sounds like a "paid advertisement" for CSS, it's not. I just can't say enough good things about how they have helped us grow as a site by putting our name out there in a very professional way. To me it only makes sense to use CSS or a company like them (I just think they are the best one). We are in the business of research, not advertising. Let the experts in advertising handle that job for your site and put your energy into doing what you do best…research.

    -Multi-specialty Investigative Site
  •    It is a PLEASURE working with the CSS team! I could not be more pleased with the progress thus far and feel that the communication and team oriented approach is EXACTLY what we are looking for.

    -Top 10 CRO

Offices and Locations

  • US Address:
    6958 Aviation Blvd
    Suite H
    Glen Burnie, MD 21061
    UK Address:
    20-22 Bedford Row
    WC1R 4JS
    India Address:
    Plot No. 32-34 & 39-41
    FlatNo.504&506, 4thFloor,
    KTC Illumination,